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10+ Amazing Tools For Business Communication In 2019

September 25, 2018
11 min read
Tools For Business Communication
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The modern business world is evolving and so is the need of every modern workplace. With the increasing dominance of technology and automation in every industry, employees now have the freedom to stay connected to their work regardless of their actual location. Now a key effect of this modern workplace trend is that it has shown people the importance of team communication. It has made effective team communication an integral part of everything that we do. Furthermore, it has given rise to a range of powerful tools for communication and engagement in the workplace. Here are a few comm stats to prove the above statement:

According to PMI’s Pulse of the Profession report, Effective communication is the most crucial success factor in project management life cycle. On an average, one out of five projects fail due to lack of communication between the project manager, team members, and stakeholders.

Start managing your teams and projects efficiently with ProofHub!

These are the same stats that have bought so many different types of communication tools and apps in action. From in-person meetings, group discussions, file sharing, and online video conferencing, there are tons of productive business tools out there that make team collaboration easier than ever. However, choosing an ideal external or internal communication tool is an overwhelming process. It often takes a lot of time and thoughts to figure out what type of tools can help you break the barriers to communication in the workplace.

Below, we’ve compiled a list of communication tools that have made their mark by helping thousands of teams collaborate and perform more productively. When used in the right way, a simple team communication tool can help business owners and managers foster a more collaborative work environment that strengthens employee engagement and brings more profit to the company.

Let’s have a look at the types of communication tools that you can consider for your business in 2019.

Project Management Tools

1. ProofHub
communication tool proofhub

Platforms: Web, iOS and Android devices.

Features: Collaboration, file sharing, Gantt chart, Kanban board, chat, calendar management, project templates, search functionality, API, automatic notifications, workflow management, task scheduling, access control, reporting & statistics, time tracking by project, document storage, activity logging, discussion board, instant messaging, prioritizing, and more.

Integrations: Box, Dropbox, Google Calendar, Google Drive, Microsoft Outlook, and FreshBooks.

Pricing:
Essential – $50/month or $45/month (billed annually)
Ultimate Control – $99/month or $89/month (billed annually)
Free trial: Available (No Credit Card required).

Want to keep your team in-sync? See how ProofHub can make it happen!

Real-time Chat Tools

2. Microsoft Teams
 communication tool microsoft teams

Platforms: Web, iOS and Android devices.

Features: Email-style threaded conversations, voice/video conferencing, team chats & private discussions, In-line animated GIFs, tabs for frequently used documents, open API, @mentions, customizable alerts, and multi-factor authentication.

Integrations: Microsoft Powerpoint, Trello, Asana, Microsoft Office 365, Microsoft Planner, Skype for Business, Microsoft Excel, GitHub, SurveyMonkey, Zendesk, Cisco WebEx, Hootsuite, Microsoft OneNote, Microsoft Word, among others.

Pricing: $5.00/month (Microsoft Teams is available as part of Microsoft Office 365 subscriptions).

3. HipChat
HipChat communication tool

Platforms: Web, iOS and Android devices

Features: Chat rooms, file sharing, @mentions, screen sharing, video calling, emoticons & bots, animated GIFs, Instagram feeds, Twitter posts, 256-bit SSL encryption, private text chat, live/video conferencing, two-way audio & video, call sharing, collaborative workspace, file transfer, real-time monitoring, and real-time notifications.

Integrations: GitHub, Microsoft Office 365, SharePoint, Trello, and Zendesk.

Pricing:
HipChat Basic (Free for unlimited users! Comes with group chat, instant messaging, file sharing and unlimited integrations)
HipChat Plus ($2 per user per month for video chat, screen sharing, and additional advanced features)

Free trial: Available (No Credit Card required).

Voice & Video Conferencing Tools

4. Zoom

Zoom communication tool for business

Platforms: Web, iOS and Android devices.

Features: Scheduling, chat/messaging, email invitations, live/video conferencing, meeting management, screen sharing, user management, reporting & statistics, company branding, video call recording, drag & drop file sharing, and synced content library.

Integrations: Dropbox, HubSpot CRM, HubSpot Marketing, LeadMaster, Marketo, Microsoft, Outlook, Salesforce Sales Cloud, Slack, Zapier, and Zendesk.

Pricing:
Basic (Free)
Pro ($13.99/month/host)
Business ( $18.99/month/host (min 10 hosts))
Enterprise ($18.99/month/host (min 100 hosts))
Free trial: Available.

5. Skype

skype tool for communicating in teams

Platforms: Web, iOS and Android devices.

Features: Chat, conferencing, instant messaging, live/video conferencing, monitoring, receiving, reporting & statistics, SMS integration, third-party integration, and voice mail.

Integrations: Bitium, Microsoft Outlook, Slack, and Microsoft Dynamics CRM.

Pricing: Skype is free, while premium account with additional features costs from €3.49 per month (€4.01 incl. VAT).

Document Collaboration Tools

6. G SuiteG Suite tools for business

Platforms: Web, iOS and Android devices.

Features: Email & chat archiving, auditing & reporting, custom email address, cloud file storage, @mentions, customizable templates, file transfer, shared workspace, live / video conferencing, two-way audio & video, email tracking, instant messaging, resource allocation, to-do list, and email notifications.

Integrations: Bitium, Gmail, Google Calendar, and Zapier.

Pricing:
Basic G Suite: $5 per user per month or $50 per user per year plus tax
G Suite with unlimited storage and Vault: $10 per user per month or $120 per user per year plus tax
G Suite enterprise plan: $25 per user per month
Free trial: Available (No Credit Card required).

7. Office 365
Office 365 tools for office and business communication

Platforms: Web, iOS and Android devices.

Features: Cloud collaboration, file sharing, share files internally and externally, online meetings, social networking, instant messaging, voice and video calls, PC-to-PC calling, and shared calendars.

Integrations: Bitium, Box, Dropbox, LeadMaster, Microsoft Outlook, OneDrive, SharePoint, VisitorTrack, and Zapier.

Pricing:
Office 365 Business: $8.25/user/month (billed annually) or $10/user/month (billed monthly).
Office 365 Business Premium: $12.50/user/month (billed annually) or $15/user/month (billed monthly).
Office 365 Business Essentials: $5/user/month (billed annually) or $6/user/month (billed monthly).
Free trial: Available (No Credit Card required).

Knowledge Center Tools

8. Taskworld
Taskworld as communication tool

Platforms: Web and iOS devices.

Features: Visual task boards, timelines, interactive dashboard, information filtering, drill-down statistics, group chat, private chat, interactive to-do lists, real-time overview, task assignment, automatic notifications, kanban boards, project templates, task prioritizing, cloud storage integrations, task & project status tracking, and task calendar.

Integrations: Box, Dropbox, Google Calendar, Google Drive, and Microsoft Outlook.

Pricing:
$14.99 per user, per month (billed monthly)
$10.99 per user, per month (billed annually)
Free trial: Available (No Credit Card required).

9. Bloomfire
Bloomfire communication tool

Platforms: Web and iOS devices.

Features: Multimedia content sharing, content organization, analytics & reports, gamification, unlimited groups & sub-communities, role-based management, email/in-app notifications, and content moderation.

Integrations: Box, Dropbox, G Suite, Google Drive, Salesforce Sales Cloud, Slack, and Zendesk.

Pricing: $575.00/month
Free trial: Available

File Sharing Tools

10. OneDrive
OneDrive-web

Platforms: Web, iOS and Android devices.

Features: Notebooks, online viewing for Office documents, upload multimedia from mobile devices, file storage, create & share folders, track changes, automatically save previous versions, desktop synchronization, file sharing, anywhere access, file type support, mobile scanning, data loss prevention management, collaboration tools, real-time co-authoring, document review, and document tracking.

Integrations: Bitium, Gmail, LeadMaster, Microsoft Office 365, SharePoint, Slack, Trello, VisitorTrack, and Zapier.

Pricing:
$5.00 user/month (annual commitment)
$10.00 user/month (annual commitment)
Free trial: Available (No Credit Card required)

11. MediaFire
mediafire

Platforms: Web, iOS and Android devices.

Features: 10GB Free/Up to 4GB per file, Unlimited bandwidth & downloads, Easy share, easy-to-use file manager, a direct download link to files, bulk download, and secure file sharing via a free one-time link.

Pricing:
Basic: Free
Pro: 1 TB (1000 GB) $3.75/month billed annually or $5 month-to-month
Business: Up to 100TB $40/month billed quarterly or $50 month-to-month

Internal Communication Tools

12. Jive
Jive-Chime

Platforms: Web and iOS devices.

Features: Activity streams incl. Facebook, Chatter, Yammer, document collaboration, shared communication portal, enterprise-wide content and people search, enterprise social network, reporting and performance insights, task management, real-time chat and private messaging.

Integrations: Bitium, Box, Dropbox, Gmail, Google Drive, JIRA Software, Microsoft Office 365, Microsoft, Outlook, Salesforce Sales Cloud, SharePoint, and Zendesk.

Pricing:
For 1-99 users: $19.95 – $29.95
For 100+ users: Custom pricing available
Free trial: Available (No Credit Card required)

13. Yammer
yammer

Platforms: Web, iOS and Android devices.

Features: Enterprise microblogging, private or public groups, share files, links, and images, message and content tagging, automatic notifications, collaborative workspace, task tracking, to-do list, file transfer, prioritizing, document management, user management, data import/export, email notifications, archiving & retention, secure data storage, employee communities, activity dashboard, and instant messaging.

Integrations: Bitium, GitHub, LeadMaster, Microsoft Office 365, OneDrive, SharePoint, Zapier, and Zendesk.

Pricing:
(Available with Office 365 plans)
Basic: $8.25/user/month
Premium: $12.50/user/month
Essentials $5.00/user/month
Free trial: Available (No Credit Card required)

So, there you go. This was our list of communication tools and apps that can boost effective team communication in every workplace environment. Apart from this, there are many other business communication tools available in the market that can help you embrace and empower effective team communication in every project or task.

Just start with a 5-minute evaluation of your needs while communicating in a team and find out which of the above options would work for exactly the type of team communication tool you want. Also, if you think we have missed something, hit the comments and tell us what it is. We will appreciate your suggestions and feedback.

Happy collaboration ahead!