How Shilabs Digital cut project delays by 50–75% with ProofHub

Shilabs is a full-service digital agency specializing in Digital Marketing, Marketplace Optimization, UI/UX Design & Development, and Search Engine Optimization (SEO). The agency partners with businesses across industries to drive measurable online growth through data-driven strategies, compelling creative work, and technically sound digital experiences.

With a cross-functional team managing multiple client accounts simultaneously, Shilabs operate in a fast-paced environment where clear communication, tight deadlines, and seamless collaboration are not just desirable; they are critical to success.

The Challenge

Shilabs was managing its operations across four global offices using separate platforms for project management, communication, file sharing, and time tracking. That setup had carried the company through nearly two decades of growth.

But with 150+ people now working across time zones, the gaps between those tools were adding up. Team members regularly switched between platforms to find project context. They had to pull together information from multiple places before work could move forward. It became a routine part of the day, and it was taking up more time as the team grew.

They needed one place where tasks, conversations, files, and timelines sat together so anyone in any office could pick up context without leaving their workflow.

Shilabs needed a single platform that could handle task management, team communication, deadline tracking, and client collaboration in one place. It also had to be simple enough for 150+ people across four offices to adopt without heavy onboarding.

They were looking for a way to manage everything in one place and give both the internal team and their clients visibility into proje

ProofHub's flat pricing model also mattered at their scale. Their previous tool stack charged per user, and the combined cost ran between $500 and $1,000 per month. Every time they added a team member or onboarded a new office, the subscription cost went up. ProofHub's flat fee meant the cost stayed the same regardless of how many people they added.