How Indevia Accounting manages 10000+ tasks monthly with ProofHub

Indevia Accounting is a niche accounting services firm built for multi-location businesses, specializing in the Quick Service Restaurant (QSR) industry and supporting service-based operators such as med spas, gyms, and hotels across North America.

After switching to ProofHub, Indevia now runs client work from a single system of record. They gained up to a 25% improvement in meeting project deadlines, and manage over 10000 tasks seamlessly.

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About Indevia Accounting

Indevia is a niche accounting services firm that delivers specialized accounting services to multi-location businesses. They specialize in the Quick Service Restaurant industry and also support service-based operators such as med spas, gyms, and hotels across North America.

Trusted by operators at 1,100+ locations, they combine domain expertise, disciplined process controls, and technology-enabled workflows to help their clients.

To solve real-world challenges, they pair domain expertise with value-added insights to provide timely and accurate financial reporting, recurring accounting support, and flexible solutions tailored to each business model. Together, this allows clients to gain the financial clarity, operational control, and confidence needed to grow profitably.

The Challenge

Indevia relied heavily on Excel for project and task tracking, with each team maintaining its own separate spreadsheets.

The cost of using Excel showed up in how teams were operating without a single, uniform system of record. They were spending a significant share of their time on manual upkeep that kept them constantly reacting instead of getting ahead of the work. Making sense of where a task actually stood required individual follow-ups and manual cross-checking before anyone could trust the numbers in front of them.

Because the spreadsheets were prone to manual errors, small mistakes had every chance to slip through unnoticed and turn into bigger problems downstream. This translated into missed project timelines, inconsistent visibility across teams, delayed financial delivery, and slower escalation of what needed immediate attention.

We faced a higher risk of missed deadlines, delayed financial delivery, inconsistent visibility across teams, and slower escalation of bottlenecks.
avijit indevia Avijit Paul, Director & EVP – Innovation, Indevia Accounting

Why Indevia Accounting chose ProofHub

Indevia needed a unified platform for managing their client work with consistent visibility and standardized workflow systems, which didn't require constant manual management like Excel.

They were looking for task management, time tracking, project reporting, progress tracking, and a reliable way to stay on top of deadlines in one location.

With ProofHub, Indevia now runs client work from a single operating system for client transitions and day-to-day delivery, managing recurring weekly, bi-weekly, and monthly tasks in one place. Teams can capture client-specific details using custom fields by client, process, location, and activity, based on their exact reporting needs. They can assign and track tasks and log time against the exact client and task it belongs to. Indevia built its own complete, real-time view of client transitions on top of ProofHub's APIs, with targeted alerts for upcoming and overdue tasks.

indevia tcc
The biggest change has been moving from Excel-based task tracking to a more visible and standardized workflow system. This gives us clearer visibility into client-wise effort, monthly financials, admin time, and where process simplification or automation can make the greatest impact.”
avijit indevia Avijit Paul, Director & EVP – Innovation, Indevia Accounting

Indevia's transformation with ProofHub

After adopting ProofHub, Indevia moved away from scattered spreadsheets to a more visible and standardized workflow system.
Before using ProofHub
With ProofHub

Time and task tracking ran on Excel, with no single, uniform system of record for the business.

One centralized system of record

Client work now runs through one shared workspace in ProofHub across four project tracks -Client Transitions, Monthly Financials, Admin Work, and Daily Operations

Task tracking depended on individual follow-up rather than a shared system, so ownership wasn't always obvious.

Defined ownership for every task

Tasks are assigned with clear ownership, standardized project templates, and custom fields, so no task depends on memory.

Different teams had their own view of the work, which slowed down how quickly bottlenecks got noticed and escalated.

Client-wise visibility into effort and time

Time tracking and project reports give clear visibility into effort spent on monthly financials, admin work, and where processes can be simplified.

Spreadsheets were prone to manual edits with no audit trail, increasing the risk of errors going unnoticed.

Tracked, auditable changes

Every edit is logged and time-stamped, so teams can see who changed what and when, catching errors before they spread.

There was no automated way to flag a task that was falling behind, and issues that surfaced only once someone noticed.

Automated early-warning alerts

Internally developed automated early-warning alerts powered by ProofHub APIs.

Key metrics comparison

The shift to ProofHub brought measurable improvements to how Indevia tracks tasks, time, and deadlines across its four project tracks.

Before using ProofHub

Time and task tracking required manual, individual follow-up
No uniform system of record across teams
Higher risk of missed deadlines and delayed financial delivery
Time lost managing projects across multiple tools
No visibility into where efforts were going
Excel’s structure was minimal - cost showed up as manual rework

After using ProofHub

11-15 hrs/week saved on time reporting and task tracking
10000+ tasks managed every month on centralized platform
Up to 25% improvement in meeting project deadlines
Up to 15 hrs/week saved on project management tasks
Custom fields + time entries pinpoint high-effort clients and processes
Custom Transition Command Center and early-warning system built on ProofHub's API
ProofHub has taken us from tracking 10,000+ tasks a month across scattered spreadsheets to one system of record. We're hitting deadlines up to 25% more consistently than before.
avijit indevia Avijit Paul, Director & EVP – Innovation, Indevia Accounting

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