Blog | Help & Support | Contact Support |


We Listen To Our Customers

At ProofHub, we believe customer satisfaction is a key to success. Thats why, we give priority to customer support and our customer support is one of our key features. We try our best to engage with each and every customer. Our representatives answers wide array of inquiries regarding each section of ProofHub. Because it is our responsibility to have answers for our customers and help them to solve their problems regarding their project management.

You can get all answers quickly by chatting online or send your query directly to our representatives.

To reach our customer support: click here

Why ProofHub is on Social Networks

Today’s trend is of social media. Nowadays each and everybody is on social networks. But here a big questions arises, why we want to appear there. In ProofHub , since the first day we didn’t have doubt that the users of our project management software are pillars of this adventure. So we had decided to join social networks to keep in touch with our users in a better way.

  1. As ProofHub is Saas (Software as a service) model, so we do update its version time to time to make it more user friendly and simple. With the help of social networks, our user can get quick updates.
  2. We can communicate directly to our users via social networks and this communication is open for all, anyone can join us and discuss about ProofHub.
  3. Your feedback plays really an important role for growth of ProofHub. Social networks help us to get feedback. Every time you ask a question, in addition to get your problems solved, you help other people with same question.
  4. Social networks help us to become more visible, even a first time visitor can find us easily through social networks.
  5. We announce all our news and promotions on social networks like Facebook, twitter, Google +, Linkedin, so you are the first one to know about them.

You can find PorofHub on following social networks:

ProofHub update: ProofHub rolls out attractive new look

We are excited to announce ProofHub’s new look with you. This new look gives you fresh and attractive interface. We have made these changes for both layout and functionality.

You can feel these changes from the very first step I.e login page. The new look for ProofHub features sleek and attractive login page.

The second new feature is profiles pictures for contacts, these are more large and attractive, you can easily differentiate between admins and normal users.

The third new feature is high resolution icons and fonts. We have modified all the icons and fonts to make it more user friendly.

The fourth is improved spacing between the elements. With this increasing space, now you can more easily read and understand the written stuff in the app.

A fifth feature is smarter navigation.

Along with all these features. We have also improved the speed of ProofHub. Now it will take very less time to upload, share, proof, file download etc.

ProofHub update: Preview 12 new file formats with in the browser

This time we have updated ProofHub’s file section. Now you can upload and preview your desired file format with in the browser. Before this update ProofHub had supported only 3 versions of file formats I.e DOC, PPT & PDF. Now ProofHub supports 12 new file formats and this update increases the no. of file formats to 15. Now you can also directly upload PSD and ZIP . Given below is the list of file formats supported by ProofHub.

Microsoft Word (.DOC and .DOCX)
Microsoft Excel (.XLS and .XLSX)
Microsoft PowerPoint (.PPT and .PPTX)
Adobe Portable Document Format (.PDF)
Apple Pages (.PAGES)
Adobe Illustrator (.AI)
Adobe Photoshop (.PSD)
Tagged Image File Format (.TIFF)
Autodesk AutoCad (.DXF)
Scalable Vector Graphics (.SVG)
PostScript (.EPS, .PS)
TrueType (.TTF)
XML Paper Specification (.XPS)
Archive file types (.ZIP and .RAR)

What are the milestones and how can you define them?

Milestone is a term generally used in project management. It is an event that represents or shows the completion of major deliverable. According to definition milestone has duration of zero and no effort. Usually a milestone is used as a project checkpoint to validate how a project is progressing and revalidates the work.

Here we can take an example, If someone is building a house for their family, everyone talks about milestones, because nobody is familiar with the specific tasks: “The floors will be finished on Monday”, “The roof will be completed on Dec 20th “. We intuitively talk about milestones, not tasks, because we do not know how to build a house, and our friends ask us about the construction in terms of milestones: “When are you going to finish the roof?”, “When are you going to move in?”, etc

The house is the main deliverable, you are the project manager and your friends are the stakeholders. Sound familiar?

Here ProofHub gives you this feature of milestone which you can use in project management and can easily manage your projects. In ProofHub you can use milestones up to large extent. You can place several milestones in your schedule at planning time, estimate their completion date and compare it with the actual completion date. With the help of milestones you can check the status of project that if it is going according to schedule or running behind the schedule, and manage expectations of those that are involved in the project.

ProofHub update: Categorize your projects

This time our dedicated technical team has launched one more unique feature for ProofHub. This feature makes project management more simpler than simple and this feature is to categorize your projects. Now you can categorize your projects, clients and also categorize your team into departments.

This feature is very easy to use. Suppose your teams have been working on so many projects for different clients. With the help of this feature you can make categories for your projects and distribute projects in your desired categories. You can give any name to your category e.g Client, Design, Development, Printing, Construction etc.

Steps to use this feature

1. Go to your Settings tab
2. Go to Manage Categories as shown in figure

ProofHub - Manage Categories

 

3. Add new Category, Click save settings
4. Go to Projects, Topics & Proofing tab. You can see the Category you had added.
5. Now you can move your any Project into this Category

 

 

6. To move project, Right click on that Project > Manage Project > Select Category > Save

Try out this new feature and give your feedbacks

Proof your Design & Doc with ProofMini

If you are a web design company and deal with so many mock designs and docs everyday then it is tough job for your clients to explain changes in these designs and docs again and again, and you can’t understand what they exactly want to change. To over come this headache you can use ProofMini. With the help of ProofMini you can easily proof your files. It helps to reduce the number of revisions and approval process. You can upload a file, share it for review and your client can mark about those changes on that file. This will save your lot of time and make a good image in front of your clients. You can share your file with your client and team members as well, so every person involved in this project can know what changes are required to complete the project. You can proof design mocks, business card, cover page etc and save up to 40% time of your team and client as well.ProofMini - Proofing Software

 

ProofHub Update: Enhance Your ProofHub Account with Custom Domain Name

In our latest update, we have launched custom domain feature. Now you can use a custom domain yoursite.com or custom sub-domain abc.yoursite.com for your ProofHub account, instead of the default address you get when you sign up, like example.proofhub.com. For using custom domain option you should have already registered domain if not then you can register your domain with Godaddy, pairNIC, Register etc.

Steps to use custom domain name:

  • Login your ProofHub account
  • Go to Settings tab

  • Then Choose Domain Preference option
  • Click “Use a custom domain name” option
  • Enter your Custom domain, if your domain points to ProofHub server then need not to do anything and wait for 24 – 48 hours for the change to take effect.

 

  • If your Custom domain doesn’t point to ProofHub server then Follow the registrar’s instructions to point the domain’s or sub-domain’s A-record (IP address) to 66.228.37.158

Please note that you need to change your domain’s or sub-domain’s A Record, not its name servers. And, you don’t need to forward or redirect anything, you only need to change the A Record.

Once you’ve done this, you may need to wait up to 24 – 48 hours for the change to take effect. If the domain is set up properly, you should see your ProofHub account when you visit your custom domain.

What Browser!

Programmers @ ProofHub were keen to keep compatibility as the single most important factor while programming ProofHub. End users would not be bothered to use ‘recommended’ browsers as for different kinds of software. There are no system requirements. All you need is a browser (any) and an internet connection. The software is designed to operate 24/7 without any technical backlash so keep working :-)

 

 

So Convenient!

Using ProofHub is a joy for most managers. The programmers have oriented their effort in designing the software in such a way that small details turn into big leaps. For instance, the interface of ProofHub is so user friendly; one could respond back to posts through his/her email. An email notification of each & every post is sent instantaneously and users can just view the comments and reply via email. This was done because we know that for any matter, a person will always check his/her emails periodically throughout the day. Project management is no longer an algebraic equation!

Follow ProofHub on twitter

Recent tweets

Share this blog

Share |

Sign up to get our posts via email

Enter your email address:

Delivered by FeedBurner